Covered in Writing, Not in Conversation
Every job carries a written workmanship warranty on top of whatever the manufacturer covers on the siding itself. Here is exactly what that means, what it does not include, and how to use it.
Three Layers of Protection
Two come from us, one comes from the manufacturer. All three start the day we finish.
-
10 years
Workmanship
Our labor on full siding replacement. If a seam opens, a fastener backs out, or flashing we installed lets water past, we come back and fix it at no cost.
-
Up to LIFETIME
Manufacturer materials
The siding itself is covered by its maker against defects, splitting, and delamination. Term, limits, and conditions are set by the manufacturer and vary by product, and some are prorated. Ask us for the written warranty for your product before you sign, and we register it in your name at closeout.
-
1 year
Repairs & Partial Work
Targeted repairs and rot work carry their own workmanship coverage, separate from a full siding replacement.
What the workmanship warranty covers
Workmanship means the parts of the job that are ours: how the siding was cut, fastened, flashed, sealed, and finished. If any of that fails to perform, the fix is on us, including labor and materials.
- Seams, joints, and butt ends that open or separate
- Fasteners that back out, blow through, or stain the face
- Flashing, drip edge, and penetration details we installed
- Water intrusion traced to our installation rather than to the product
- Trim, corner, and soffit work that pulls loose
What the manufacturer covers
Product defects belong to the maker: cracking, splitting, delamination, and finish failure on prefinished panels. These warranties are typically long, often prorated in later years, and usually transferable once. We register your coverage and hand you the paperwork at the final walkthrough.
If a product fails, we handle the claim with the manufacturer on your behalf. You do not need to chase them yourself.
Is it transferable?
Yes, once, to the next owner of the home within the coverage period. Send us the closing date and the new owner name and we will reissue the certificate. It is a genuine selling point when you list the house.
What Is Not Covered
We would rather be clear about this up front than argue about it later.
- Natural characteristics of wood siding, including checking, minor cracking, grain raise, and color change over time
- Cosmetic cracks that do not affect performance or let water in
- Damage from settling, shifting soil, or foundation movement
- Storm, fire, flood, falling trees, hail, and other acts of nature
- Impact damage, vandalism, or accident
- Failure caused by work another contractor performed after us
- Fading, chalking, or finish wear on field applied paint beyond the paint manufacturer term
- Neglect, including gutters left to overflow onto the wall or vegetation allowed to grow against the siding
Four Steps, Five Business Days
We commit to reaching you with a plan within five business days of your request.
-
Step 1:
Send
The RequestFill in the form below with photos of the issue. Photos let us bring the right materials the first time.
-
Step 2:
We Review
Your FileWe pull your job file, confirm coverage, and reach out within five business days.
-
Step 3:
We Look
At ItEither a scheduled visit or an unscheduled drive by, whichever you prefer. You tell us in the form.
-
Step 4:
We Fix It
RightCovered work is repaired at no cost. Anything outside coverage gets a written price before we touch it.
Tell Us What Is Going On
Schedule a warranty request
Common Questions
No. We keep every job file. The address is enough for us to find your project and confirm coverage.
Prefinished siding carries the factory finish warranty from the manufacturer. Field applied paint is covered by the paint maker for its own term, which is usually shorter.
Storm damage is an insurance matter, not a warranty one. Call us anyway. We do this work regularly and can document the damage for your claim.
No. Assessing a warranty request is free whether or not the issue turns out to be covered.
Coverage transfers once to the new owner within the term. Send us the closing date and the new owner name and we will reissue the certificate.
Questions about your coverage?
Call and ask. We will pull your job file while you are on the phone.
